*****Partial listing of resume.*******
******Please sign up for full access.****** ty & Time Utilization Brand Management
Articulate Communicator Team Building & Staff Leadership Coaching & Mentoring
Relationship Building Strategic Planning & Visions Project Planning
Management Collaboration Technical Design & Support Budget & Cost Control
Career Highlights
Bay Cities Credit Union 1995 - present
VP - Marketing, VP - Member Services, VP - Lending
* creatte marketing programs and solutions to drive revenue growth & penetration
* creatte compelling marketing content to drive business goals/sales success
* Manage and equip Branch Staff to provide outstanding member service
* Manage lending staff and enhance lending procedures for quicker loan turn around
* Write and implement New Employee and Compliance Training Programs including:
o Bank Secrecy Act, Sexual Harassment, OFAC, Office Security, Patriot Act, Expedited Funs Act - Reg CC, Right to Privacy, Robbery and Violence in the Workplace
American Savings Bank 1989 - 1995 VP - Branch Sales Manager
* Met corporate branch sales goals
* Trained and motivated staff
o Branch voted BEST BANK in sales and service, Oakland "Tribune", twice awarded Gold & Silver President´s Club awards
* Consumer Loan Officer
Pacific Coast Savings 1983 - 1989
SR VP - Branch Administrator
* Responsible for the of administration, staffing, budget preparation, and marketing for eleven branches statewide
* Corporate Training Manager
* Compliance Officer for State and Federal Regulatory bodies
* New product development/marketing, newspaper & radio campaigns
Applications Adobe Photoshop CS2
Adobe Illustrator CS2
Adobe InDesign CS2
Adobe Acrobat 7.0 Professional
Microsoft Word
Microsoft Excel
Ultradata Credit Union programs
Education
University of Northern Colorado
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