Account Executive or Production Manager or Service Manager | Clayton, CA
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| OBJECTIVE
Obtain a position at a company where I can maximize my management and sales skills. | | | RELOCATE
CA |
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*****Partial listing of resume.*******
******Please sign up for full access.****** e phases, from lead generation and presentations to negotiation, closing, and follow-up. Able to resolve customer problems quickly to build goodwill and increase repeat/referral business. Experience in HR and financial functions.
*Sales Training & Team Leadership*Territory Expansion *Key/Large Account Management * Negotiation & Closing Activities *Solution & Consultative Sales Models *Financial Management *Customer Service & Satisfaction *Team Performance Evaluation *Policy & Procedure Enforcement
Professional Experience
Wells Fargo Home Mortgage- Concord, CA 2003-2007
HCFG Production Manager
Managed the operations of closing, post-closing, assessments and customer service. Supervised a group of 25 employees, which included making decisions relative to performance reviews, hires, terminations, discipline and salary actions. Formulated procedures, policies and methods pertaining to the site.
*Production- Only site in the country to close over one billion dollars.
*Recognition- Received numerous performance awards including best site manager.
Malakoff and Associates- Oakland, CA 2001-2003
Sales/Service Manager
creatted lead prospecting and client management process, from the introduction of product/services based on individual need to following best practices when selling the account and subsequent account maintenance/support. Focused on cross-selling and up-selling clients to encompass new and existing accounts.
*Production- Instrumental in acquiring three million dollars of new business.
- Built client portfolio from 125 income clients to over 2500 for firm.
Citicorp Investment Services- Blackhawk, CA 2000-2001
Sales Representative
Developed productive and profitable business relationships, market research, presentations for high net worth clients and corporate decision-makers. Prospected and networked for new business, conducted sales calls, worked directly with sales staff to increase revenues, set achievable sales goals, account development, and designed programs to increase product knowledge.
*Production- Instrumental in acquiring two million dollars in assets under management.
Education
Bachelor of Science (B.S.) in Business Administration
University De Amsterdam, Amsterdam, Holland 1996
Wells Fargo Executive Management Program
San Francisco, CA 2007
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