Banker or Underwriter or Customer Service | St. Paul, MN
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| OBJECTIVE
I am looking for a permanent position in the banking/finance/insurance/mortgage industry using my experience and skills highlighted in the attached resume | | | RELOCATE
MN |
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*****Partial listing of resume.*******
******Please sign up for full access.****** ng, analyzing, and identifying areas of negotiation.
* Motivates, trains, and develops, high performing cross-functional sales teams to consistently exceed company goals.
* Intuitive, detail oriented, manager of client relationships with superior performance ratings and customer satisfaction surveys.
PROFESSIONAL EXPERIENCE
WELLS FARGO FINANCIAL-Eden Prairie, MN 2004-2009
Senior Consumer Credit Underwriter
Responsible for reviewing and underwriting loan requests submitted with exceptions to the standard program guidelines requiring the highest level of authority. Providing assistance to underwriters and loan processors in communicating and negotiating the decisions with finance managers.
* Yearly application volumes and approval % consistently higher than department average.
* Attained highest authority level and trained new employees based on quality audit reviews
* Fielded escalated calls from lending and funding managers resulting in increased contracts.
* Coordinated a partnering program with managers of other departments that improved job knowledge, uniformity, communications, and efficiencies between team members
* Developed and presented training seminars on Communication Skills and Diversity Awareness fostering collaboration within 3 credit teams and increased focus on meeting customer needs.
WELLS FARGO FINANCIAL- Eagan, MN 2003-2004
Consumer Credit Underwriter
Underwrote loan requests submitted by auto dealers using an automated scoring system and review of individual credit reports. Sold the advantages of the Wells Fargo program and explained the rationale behind credit decisions. Followed up and negotiated with Finance Directors to insure loan closings.
* Partnered with outside sales to drive volume and increase market share within assigned territory.
* Significantly lowered the delinquency ratios of the highest volume dealer using strong, disciplined application of company standards.
Paul J. Pfeifer Page 2
NORWEST/WELLS FARGO BANK- North Mankato, MN 1998-2003
Vice President/Consumer Branch Manager
Opened the newest branch location in the Mankato market. Effectively marketed that branch in terms of business development, community involvement, and product growth. Recruited ,trained, and coached a loyal, driven, award winning sales team, promoting teamwork with partner departments.
* Developed and implemented unique marketing plans for neighboring residential and business clients. This resulted in loan production of $4,700,000 in loan volume (130% of goal) and Fee Income of $178,000 (194% of goal) in the first year.
* Init
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